Thank you for shopping with us. All of our products are unique, and we produce them only once they are ordered. Therefore, we would like to let you know that returns and exchanges are not supported for cases where the customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, we would be happy to offer a free replacement or refund if you contact us within 30 days of product delivery. Please get in touch with our team via email (support@thedecormart.com) and provide a clear photo showing the issue.
For instances where a design issue affects multiple products, we will require additional photos or a video of all affected items visible in one frame for confirmation purposes.
Please note that we will not be held responsible and cannot offer replacements or refunds for instances where the customer ordered the wrong size or color. We encourage our customers to carefully review their orders before submitting them.
We value our customers and strive to ensure that you are satisfied with your purchase. If you have any further questions or concerns regarding our return policy, please do not hesitate to contact our customer service team. We will be happy to assist you.
Thank you for shopping with us, and we hope you enjoy your unique and personalized products.